You can send your opinion, suggestions and questions to PaySpot:
If you wish to file a Complaint on the operation of the Payment Institution and the services we provide, please inform yourself via the Notice on the manner of submitting a complaint of financial service users.
You can file a complaint via e-mail address: firstname.lastname@example.org
or in writing, through a Request for Objection.
You can leave your written complaint with any representative of the PaySpot payment institution or send them by mail to the address: PaySpot doo Novi Sad, Branimira Ćosića 2, 21000 Novi Sad.
The payment institution is not obliged to respond to oral/verbal complaints.