OBAVESTENJE-O-NACINU-PODNOSENJA-PRIGOVORA-KORISNIKA-V09-16.09.2023.pdf

ZAHTEV-ZA-PODNOSENJE-PRIGOVORA-21.02.2023._editovano.pdf

If you would like to file a Complaint about the work of the Institution and the services we provide, please find information through the documents below

large_contact-page-hero.jpg

medium_contact-page-hero.jpg

small_contact-page-hero.jpg

thumbnail_contact-page-hero.jpg

contact-page-hero.jpg

Complaint

Therms&Conditions

Tariff Fee

Timetable

Overview of Services and Fees - Individual

Overview of Services and Fees - Entrepreneur and Legal Entity

Notice on the processing of personal data

Site Terms of Use

Request - protection of personal rights

Notifications on how to submit complaints by users of financial services

Safety recommendations

General Terms and Conditions for the execution of international money transfers .pdf

General Terms and Conditions for payment transactions services where funds are secured by a Loan .pdf

General Terms and Conditions of the Electronic money institution PaySpot doo Novi Sad.pdf

USLOVI-KORISCENJA-SAjTA-ENGLISH-V04.pdf

C17-Obavestenje-o-pravima-uzbunjivaca-V07-od-17.03.2025.pdf

C 21 Obaveštenje o obradi podataka o ličnosti V05 od 21.02.2023Odocx_eng.pdf

Fee Schedule 18.06.2025.pdf

Time Schedule 18.04.2024..pdf

P014-Tarifa-naknada-KoronaPay-21.02.2023.pdf

C19-Zahtev-za-zastitu-prava-u-vezi-sa-podacima-o-licnosti-eng.pdf

TARIFA-RIA-01.03.2024..pdf

General Terms and Conditions for the execution for money transfer related to tay reunds on purchased goods.pdf

SecurityGuidelines4.svg

SecurityGuidelines2.svg

PhoneIcon.png