NOTICE ON THE TERMS OF SUBMITTING USER COMPLAINTS.pdf

CLIENT COMPLAINT REQUEST.pdf

If you would like to file a Complaint about the work of the Institution and the services we provide, please find information through the documents below

PaySpot - ukoliko imate prigovor na rad Institucije 

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Complaint

Therms&Conditions

Tariff Fee

Timetable

Overview of Services and Fees - Individual

Overview of Services and Fees - Entrepreneur and Legal Entity

Notice on the processing of personal data

Site Terms of Use

Request - protection of personal rights

Notifications on how to submit complaints by users of financial services

Safety recommendations

Золотая Корона - Zolotaya Korona - Golden Crown - Korona Pay

KORONAPAY - FEE SCHEDULE.pdf

Ria slanje i prijem novca iz inostranstva - provizije

RIA MONEY TRANSFER - FEE SCHEDULE.pdf

General Terms and Conditions for execution of money transfers related to tax refunds on purchased goods

General Terms and Conditions for the execution for money transfer related to tax refunds on purchased goods 7-1-25.pdf

General Terms and Conditions of Electronic Money Institution PaySpot doo Novi Sad – - E-money - pdf document icon

General Terms and Conditions of the Electronic money institution PaySpot doo Novi Sad 7-1-25.pdf

General Terms and Conditions of Business of IEN PaySpot Serbia – PDF document icon

General Terms and Conditions of Business of IEN PaySpot Novi Sad 7-1-25.pdf

General Terms and Conditions for the execution of international money transfers - Ria Money Transfer and KoronaPay

General Terms and Conditions for the execution of international money transfers.pdf

General Terms and Conditions for payment transaction services secured by a Loan for registration – document preview

General Terms and Conditions for payment transactions services where funds are secured by a Loan 7-1-25.pdf

Obaveštenje o pravima uzbunjivača - PaySpot Institucija elektronskog novca

C17-Obavestenje-o-pravima-uzbunjivaca-V07-od-17.03.2025.pdf

C 21 Obaveštenje o obradi podataka o ličnosti V05 od 21.02.2023Odocx_eng.pdf

Fee Schedule – document showing service fees of PaySpot Institution of electronic money

Fee Schedule 18.06.2025.pdf

USLOVI-KORISCENJA-SAjTA-ENGLISH-V04.pdf

Time Schedule – document showing timetable or schedule of PaySpot Institution of electronic money

Time Schedule 18.04.2024..pdf

Zahtev za zaštitu prava u vezi sa podacima o ličnosti - Institucija elektronskog novca PaySpot doo Novi Sad