Telefon
Tax refund
For goods and services purchased abroad if you are a citizen of the Republic of Serbia.
The tax refund service for goods bought abroad allows you to get back part of the money spent on purchases outside your country. Simply save the fiscal accounts and fill in the necessary documentation - leave the rest to us. Quickly, safely and without complications, the money is returned directly to the account or via cash. Take advantage of the tax refund and enjoy smart shopping! Read more information about remittances in the name of tax refunds HERE.
Vodič za povrat poreza
1.
Receive a fiscal invoice, as well as a "Tax Free" voucher (Planet Payment Tax Free) at the point of sale when purchasing goods abroad
2.
Verify the Tax Free voucher at the customs when leaving the country (or the European Union) where you bought the goods
3.
Come to a PaySpot location that offers a tax refund service and bring a certified voucher and passport
- Planet Payment Poland
- Shared Services Center Sp.zoo
- ul. Domaniewska 39
- 02-672 Warsaw, Poland
Planet Payment
You can find PaySpot locations for Planet Tax Free vouchers HERE.
If you are not able to personally submit a tax refund request with a Planet Tax Free voucher at a given location, you can send it directly to the Planet company. When purchasing goods, you will receive an envelope with an address for the delivery of documentation. It is necessary that the complete form (voucher) be filled out, signed, as well as the number of the bank card to which you want the refund to be made.
The address for sending Planet Tax Free vouchers and invoices is:
General conditions of business Tax Free
Fee Schedule
Who can use PaySpot's tax refund service?
All persons who bought goods/services abroad, and who are citizens of the Republic of Serbia. You need to have a certified Tax Free voucher issued by the Planet Payment service, as well as an invoice for the purchased goods/services.
How long does it take for the tax refund request to be processed and the funds paid out?
In case of cash payment, funds are available to the Recipient no later than 15 minutes from the moment of entering the order. Read more information HERE. In the case of collection and processing of documentation for the purpose of cashless refund directly by Planet Payment Group (NonCash option), as well as collection of documentation for verification (Collected), the execution deadlines are within the competence of the mentioned company. More information: Planet Payment
Can a tax refund be obtained for all products/services purchased abroad?
The tax refund option can be obtained for all goods purchased in the partner countries of the Planet Payement Tax Free service. More information: Planet Payment
Is there a minimum amount that must be spent to qualify for a tax refund?
Yes, the minimum amounts are defined separately for each country where the purchase is made. More information: Planet Payment
Can I track the status of my tax refund claim?
You can check the status of your tax refund request through the Planet Payment Tax Free service by clicking this LINK.